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WHAT ARE IMPORTANT INFORMATION TO KNOW UPON ARRIVAL?

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Action Car Rental service in Orlando is provided in cooperation with NU Car Rental. Once you arrive at the airport, please pick-up your luggage. Once you have your luggage, please proceed to ground transportation which is on level 1, outside. If you are in the terminal A please go the parking bus spot at A11 to have a shuttle pick you up. If you are in the terminal B please go the parking bus spot at B11 to have a shuttle pick you up. The shuttle is white and says Action Car Rental and NU in yellow letters. The shuttle is free and runs every 15 to 20 min. If the shuttle runs late, it might be because of heavy traffic. Please also take in consideration that the current pandemic might affected the number of available shuttles. If for emergency you need to call Action Car Rental for information, courtesy phones are located throughout the baggage claim areas. Non prepaid reservations are held up to the earlier of 2 hours past reserved time or office closing. A reservation reinstatement fee of $5.00 to $25.00 per day may apply for late arrivals.

WHAT IS THE POLICY FOR FLORIDA RESIDENTS?

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Vehicles may not leave Florida. Florida residents receive only 100 free miles per day and must provide proof of insurance. They also may not use debit cards. Customer agrees to pay a No-Show charge on the credit credit card provided at the time of reservation if not cancelled 24 hours in advance. It will be part of the contract agreement. A security deposit of up to $500 may also be required before renting the vehicle. It will be refunded once the vehicle will be returned. As soon as the vehicle is return the hold will be released and depending on your bank, it might take a few business day before showing up on your bank account.

WHAT ARE THE DIFFERENT AVAILABLE OPTIONS FOR COVERAGE?

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Basic liability insurance is included in the rate except for Florida residents who must present proof of liability insurance as a condition of rental. The renter is responsible for all damages to our vehicle. Proof of valid insurance (declarations page) is required for renters who wish to decline our LDW (Loss Damage Waiver). Drivers unable to provide valid proof of current insurance transferable to the car rental will be required to purchase LDW. LDW is $24.99/day plus tax for economy through fullsize vehicles and 29.99/day plus tax for vans and SUV's. Deductible is 1000.00 SLI-Supplemental Liability Insurance or 3rd Party Coverage is not mandatory.

WHAT ARE THE SPECIAL EQUIPMENT/OPTIONS THAT ACTION CAR RENTAL OFFERS?

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We offer the following equipment for rental: Child Seat $7.99 per day - specify infant, toddler or booster GPS system $7.99 per day Prepay Tolls are $9.99 per day-admin fee is $25.00 per violation Prepay Fuel (rate will vary according to fuel price fluctuations) Please request equipment at the time of the rental as availability may be limited.

HOW DOES IT WORK FOR THE FUEL?

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Fuel is not included in the rate. Vehicles will leave the facility with a full tank of fuel. Vehicle must be returned full to avoid any refueling charges upon return. Depending on the fuel availability Action Car Rental may offer you a pre-paid fuel option before you rent the vehicle. If you get this option, the fuel will be at a lower rate than the nearest gas station. It is a good way to save some money for your rental. As soon as your contract says that you paid for the prepaid fuel option you will be able to return the vehicle without worrying about how much fuel is in the vehicle.

WHAT ARE GEOGRAPHIC RESTRICTIONS?

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Vehicles may not leave the state of Florida. Non-Florida residents get unlimited mileage. For Florida residents "only", 100 free miles will be given per day. Over miles will be charged $0.25 extra per mile. (Please also take in considerations that Florida residents will have to have a hold of $500 security deposit that will be released on their account as soon as they return the vehicle. This hold usually takes 2-7 business day to be shown on your account depending on your bank account policy. For some payments methods, it might take up to 30 days).

WHAT HAPPENS FOR ONE WAY RENTALS?

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Vehicles may be returned to other Orlando locations with advance notice and payment of a one way drop fee. To obtain a quote for the fee, select the desired return location when reserving your car. Depending on the season some locations might be closed. Please double check our locations link .

WHAT ARE THE DRIVERS QUALIFICATIONS REQUIREMENTS?

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Drivers must be at least 18 years of age and present a valid photo drivers license from the state/country of residence at the time of rental. If drivers license is in a language other than English an International Drivers Permit is recommended. If you rent with Nu car rental, Underage drivers 18-21 fee is 20.00 per day, under 25-10.00/day. Additional drivers must meet the same qualifications as the primary driver. The additional driver fee is 5.99/day. All fees are taxable. If you rent with Action Car Rental, underage driver will be free of charge using Action Car Rental Reservation booking system.